Returns & Exchanges

At OGB, we want you to love your glow; if you are not completely satisfied with your beauty purchase, you may return or exchange eligible products within 30 days of delivery. Please ensure items are in their original packaging and gently used or unopened to qualify for a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Carefully pack the beauty products in their original box and include the printed return authorization form to ensure a smooth processing experience.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email and drop off your package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, a refund will be issued to your original payment method within 5-7 business days.